Customer Reviews

I was having problems with my transmission and Maria helped me through my visit for an entire week and helped me with everything I needed. She went out of her way to contact Nissan and get help with my problem so I can not stress enough how she went over and above for me. The best customer service I have received from anyone in a long time. Thank you so much.

Outstanding service. My service writer, Danielle, is a superior communicator with excellent knowledge. A pleasure to work with!

Recently purchased a new Nissan from First Team. The entire purchasing process was easy and convenient. Norris Timmons was the salesman I worked with and I highly recommend him to anyone! This was a pressure free process from start to finish. Norris really took the time to understand what it was that my wife and I were wanting, and he showed us several options which could fit our needs. Norris has even followed up with me twice by phone just to make sure that we are still just as happy with our purchase, and to make sure we haven't come up with any questions on any of the features of our vehicle. Outstanding job by Norris and everyone else at First Team!

David Knicely went above and beyond excellence !!

I just recently purchased a 2021 Nissan Titan, and the customer service experience was awesome! David Nicely was the salesman great guy. The whole First Team staff was great! Recommend anyone that needs a vehicle buy from them. Hands down best dealer in Roanoke.

Oil changes for the life of your vehicle that you purchase from them. And they are very quick doing it to. They >>service all makes and models of vehicles for a small price. Job done very well!